Question 1

Can I put the link in my Instagram bio and Facebook?

Accepted Answer

Absolutely. Xentro generates a universal store link you can paste into your Instagram bio, Facebook groups, Marketplace listings, Reels, or WhatsApp statuses.

Question 2

Do I need a computer to manage my store?

Accepted Answer

No. Xentro is built 100% for mobile. Upload products, check orders, and withdraw earnings directly from our Android or iOS app.

Question 3

How fast are the payouts?

Accepted Answer

Instant. Once an order is marked as delivered, money transfers to your linked Bank Account or UPI ID immediately — no waiting period.

Question 4

What happens after my free orders?

Accepted Answer

A small 2.99% platform fee is deducted from each transaction — covers WhatsApp API, hosting, and all services. No hidden charges. Excluding payment gateway charges.

Question 5

How do I create an online store for WhatsApp selling?

Accepted Answer

Download the Xentro app, add your products with photos and prices, and your store link is ready in under 2 minutes. Share it on WhatsApp, Instagram or Facebook — customers can browse and pay instantly without messaging you.

Question 6

Is Xentro free to use?

Accepted Answer

Yes. There are no monthly fees. Xentro charges only 2.99% per successful order. Your first 10 orders are completely free.

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